To our valued customers:
The last few weeks have transformed all of our lives in ways we could never have imagined. I wanted to take a moment to share some of the actions we’ve taken as a company in support of our customers, our partners and employees. We’ve spent 20 years bringing the joy of life to toast aficionado’s worldwide; we are now doing our best to navigate an unprecedented situation for all. Our commitment is to continue to communicate with you regularly on the actions we are taking during this very difficult period, until the food service industry can resume as normal. Thank you for the patience and trust you have shown so far.
As a result of the current conditions our dining rooms will remain closed for the foreseeable future. Locations with drive-through capability will continue to offer drive up services and operate normal business hours.
In the meantime, I want to inform you of the proactive steps we are taking to ensure the safety in our restaurants. Specifically, we are:
- Adhering to our industry-leading deep cleaning procedures in our restaurants each day.
- Ensuring high-touch areas get more frequent deep cleaning.
- Enhancing our delivery procedures to ensure order packing remains safe before we fill it with your favorite items.
- Supporting our employees in staying home from work if they are sick so they can properly recover.
We are so grateful to our community and hope that you and your loved ones are safe and healthy. We will continue to serve you as our customers and partners – today and in the future – and look forward to all being able to come together again and experience the joy of delicious toast when the time is right.
Tom, Daphne, and the House of Toast Crew